Frequently Asked Questions

SELLER FAQs

Why should I use Eazi.com to sell my property?

We built Eazi.com to solve the numerous problems with the way property is currently bought and sold i.e. via a traditional estate agent.  
Eazi.com is a true Property Marketplace that:

Is Very Cost Effective: The big one. Contrary to popular belief, most estate agents don't earn big salaries, but the proliferation of estate agents and the relative cost of the traditional model mean they have to charge higher commissions to provide their services regardless of whether you need them and the quality of the service your receive.
We take a different approach - you only pay for what you need. In addition, because we have simplified the process of engaging with our professional and knowledgeable staff and we have developed a user-friendly on-line platform that reduces cost and time, we are able to pass on the benefits to you by way of a flat fee of R29,500 (excl. VAT) and it's only payable on sale of your property.

Provides Peerless Marketing of Your Property: We focus on and invest heavily in online marketing, beyond simply "it's on Property24". In a sentence, your property needs to be beautifully presented in the most visible positions on the highest traffic sites. 
We'll ensure your property is well-presented by using our professional photographers to take great photos and a virtual tour if you require it.

Gets You the Better Offers: You're paying an agent to get the best possible price for your property. Eazi.com achieves this by facilitating a transparent, online offer platform for buyers to compete for your property. We ensure that your property has the optimal exposure to all possible buyers and then our sophisticated technology platform facilitates the negotiation between multiple buyers and you as the seller. We achieve this without the inconvenience to you of dealing with several agents and the inevitable inefficiency that is a consequence of several agent interactions.
On Eazi.com you are in full control of all offers made and can decide at the touch of a button which offer you want to accept(if any).
More importantly, buyers can see exactly what offers have been submitted, so they can improve their bid if they see a more competitive offer has been made.

Is Super-Convenient: We live in a connected world where nearly all buyers and sellers are connected to the internet and have smart phones. So why not move as much, if not all the process online and make it accessible via your phone? This is exactly what Eazi.com does. Now you can accept or reject offers (including messaging buyers) for your property, make changes to your listing (e.g. price), schedule viewings and much more 24/7 from anywhere. Your property transaction is at your finger-tips and at your convenience - you decide how and when you want to interact.

Is Transparent: Sellers are known to favour the agent that tells them their house is worth the most, thinking the agent will be able sell for that price. So it is tempting for an agent to over-price your property to secure a sole mandate.
But being overpriced, the property is ignored by buyers at a time when it has the most impact - when it's just been listed. The long time-on-market and inevitable price reduction that follows as your property re-prices to the actual market value creates a negative image for your property, which in turn can materially delay the sale or even result in a lower price than you should have achieved.
We use the same valuation reports used by traditional estate agents. More importantly, you can use our Property Sales Price tool which shows you exactly what was sold near you and for how much. You can then make an informed decision about the asking price for yourself!

How do I start?

You can start by listing your property directly on our site, or if you prefer, we'll send a local area consultant to your home to explain how the Eazi.com process works and help you with a market appraisal. If you're keen to proceed, the consultant will arrange for professional photographs to be taken and complete the listing process on your behalf.

Call 0860 000 777 (Monday to Friday, 7am - 7pm) or Whatsapp us anytime on  076 931 6889

How will Eazi.com ensure I get the most out from the sale of my property?

  1. Our online offer system ensures you get competitive offers for your property and
  2. 2. We charge a flat fee of R29,500 (excl. VAT) which is only payable once we sell your property. Traditional estate agents can charge up to 7.5% on the sale price which reduces the amount you receive from the proceeds of the sale. With Eazi.com a lot more of the amount paid for the property is going to you, not the estate agent.
Calculate how much more you will nett

The reality of agent buyer data bases

Some traditional estate agents say they have a buyer ready to make an offer or a database of buyers looking for a place just like yours. This is often not true, they use this tactic to persuade you as the seller to give them a sole mandate.

If it were, these properties wouldn't need to be advertised online because they would already have been sold to buyers in these databases. However, there are literally hundreds of thousands of properties advertised on property portals like Property24, so sales via these agent "databases" seem very much the exception and are predominantly a ruse to encourage a seller to give the agent a sole mandate.

In reality, the vast majority of buyers find their properties online, which is our area of speciality.

How will you market my property ?

By ensuring that all potential buyers see it. Your properties will appear on Eazi.com and the top property portals (including Property24 and Private Property).

We will also optimise your advert for each website so that it receives maximum exposure on each and every site it is advertised on. In the case of Eazi.com we will use paid advertising on Google and Facebook to target buyers to view your property using a variety of proven and effective tools.

My property is already on the market. Can I still use eazi.com?

Definitely! Unless you have a sole mandate (where you've given an estate agent exclusive rights to market your property), in which case you will usually have to wait until the mandate expires before we can market your property for you. 

What happens when someone makes an offer on my property?

You will be notified immediately (via email & SMS), and will be able to see all the conditions attached to the offer. In addition, any other buyers who have also made an offer will be notified in case they would like to improve their offer.

You can then accept or reject the offer online, or just tell us and we will do it on your behalf. You also have the option to message the buyer with any feedback on the offer.

What happens once I've accepted an offer?

We manage the whole process from accepted offer to transfer for you. Our legal team will take over and keep you informed every step of the way.

Who will sell my property for me?

A dedicated team gets allocated to your property to manage the entire process from listing to transfer, with constant feedback throughout the process.  See what our customers say...

What is included in your fee?

Absolutely everything. There are no hidden fees, no upfront charges, just one fixed fee of R29,500 (excl. VAT) on successful sale.

How do viewings work?

Viewings are set up with buyers online or via one of our consultants. They can be either:

  • Open: where a number of interested parties can attend at the same time or
  • Private: where only one buyer comes to see your property
We recommend that your open viewing(s) are hosted by one of our consultants. You may however opt to conduct the private viewings yourself if it is more convenient.

How do I know the right price for my property?

You can start by looking on our site at the Sold Property Prices tool which shows you what properties have sold for in your area, so you can get a clear indication of the value of your property in comparison.
We will also provide you with a market appraisal and advise you based on our experience. Once your property is listed, we will give you all the feedback from potential buyers and work with you to make any changes if necessary.

What is meant by professional photography ?

Great images help to sell a property and we want to give potential buyers as much of an appreciation of your property as possible before they schedule a viewing - saving you time and effort. The property photos (either taken by you or ourselves) and a virtual tour enable remote buyers to be able to view the property without visiting it. And it all comes at no cost to you.

How long does it take to get my listing live?

We're ready to list your property as soon as you are. Once we have photographs, we can activate your listing, so it's just a matter of when it suits you for our photographers to arrange a convenient time or for you to send us the photographs you have taken.

How long is my property online for?

Until we sell it! It's difficult to say how long a property will be on the market for, but if your property is priced right, we believe it should sell within 3 months.
If at any stage you feel that we aren't delivering what we promised, you are free to withdraw your property obligation-free.

Can I make changes to my listing ?

Of course! Either log onto your profile (which we'll create for you when we set up your listing) and make the changes directly to your listing, or call our helpful support team to do it for you.

What areas do you cover?

At the moment we're operating in the Southern Suburbs, Northern Suburbs and Western Seaboard of Cape Town, but we'll be moving into other regions soon.

Can I choose my own attorney?  

Yes - we can advise you if you'd like a recommendation (we work with a number of professional law firms who are held to the highest standards of service), but you're more than welcome to choose your own attorneys.

How is it possible to sell property for a fixed fee?

At eazi.com, we've made the process of buying and selling property more efficient. We have a centralised team comprising property and legal experts and admin and media staff, so that we aren't giving one estate agent all the daily tasks involved with selling a property. And wherever we can, we've added technology to streamline the process further.

We know exactly what it costs us to sell a property, and we can do it all within our fixed fee and pass the savings onto you.

Can someone come and see me to explain the eazi.com concept? 

Absolutely - we'll get one of our area specialists to arrange a visit and answer any questions you might have. It's also possible to do this over the phone if that works better for you.

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